Privacy Policy

At Housingunits, we believe that curating a beautiful space is an act of intention and trust. Just as you place confidence in our selection of Calligaris Furniture armchairs, Bontempi candle holders, and All Ceiling Lights, we are committed to handling your personal information with the same level of care, security, and refinement. This Privacy Policy outlines how we collect, use, and protect your data, ensuring your journey with us—from inspiration to transaction—remains secure and seamless.

This policy is designed for our global community of Adventurous Style-Changers, DIY Professionals, and Value-Conscious Perfectionists. It complies with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. The Information We Collect

To provide our curated service and streamlined checkout experience, we collect information that you provide directly and data collected automatically:

• Identity & Contact Data: Name, email address, billing and shipping addresses (such as 69 Lauriston Pl, Edinburgh), and phone number when you make a purchase, create an account, or contact us.
• Transaction & Financial Data: Details of purchases (e.g., Accent Chairs, Bathroom Accessories), payment method preferences, and encrypted payment card information processed via our secure gateway. We do not store full payment card details on our servers.
• Technical & Usage Data: IP address, browser type, device information, and how you interact with our website (housingunitsshop.com), such as pages viewed (e.g., All Floor Lamps, Artificial Flowers).
• Profile & Preference Data: Purchase history, saved items, and communication preferences if you create an account.

2. How We Use Your Information

Your data is used intentionally to support your creative vision:

• To process and fulfil your orders, including delivery and customer service.
• To manage your account, providing benefits like order history tracking and saved addresses.
• To securely process payments via our trusted partners (e.g., for Visa, MasterCard, PayPal transactions).
• To communicate with you about orders, services, and, with your consent, curated inspirations.
• To improve our website, product range, and overall customer experience for our global enthusiasts.
• To comply with legal obligations and prevent fraud.

3. Sharing and Disclosure of Your Data

We treat your data with the discretion it deserves. We only share it where necessary:

• Service Providers: With trusted partners who perform services on our behalf, such as payment processing, order fulfilment, and IT support. They are bound by contract to handle data securely and only for our specified purposes.
• Legal Requirements: If required by law, regulation, or legal process.
• International Transfers: As we serve enthusiasts worldwide (excluding some Asian and remote regions), your data may be transferred outside the UK. We ensure such transfers are protected by appropriate safeguards under data protection laws.
• We do not sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

We are committed to protecting your data with robust security measures, reflecting the reliability you find in our products.

• Data is stored on secure servers with access limited to authorised personnel.
• All transactions on housingunitsshop.com are processed through a secure, encrypted connection (SSL).
• We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

5. Your Rights and Choices

You have rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data under certain circumstances.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and understand how our site is used, much like how we carefully select our range of Accessories or Carpet Runners.

• Essential Cookies: Required for the website to function, such as enabling the shopping basket and secure checkout.
• Analytical/Performance Cookies: Help us analyse site traffic and improve performance. These do not identify you individually.
• You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your website experience.

Updates to This Policy: We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website.